How do I keep my PC up to date? The best way to keep your PC current is to turn on automatic updates. With automatic updates, you don’t have to search for updates online or possibly miss critical fixes or device drivers for your Windows PC. Windows Update automatically installs important updates as they become available.…
Purpose When speaking through a headset using Avaya, it may be difficult to hear or difficult for the person on the line to hear you. Occasionally there may be no sound at all in the headset. This job aid explains the steps needed to resolve these issues. Difficulty Hearing the Customer Left click the…
This tool will enable Percepta support to provide remote support Please click on the link below as directed by the support specialist to enable remote support Follow this link to download the exe file Follow this link to download the zip file
Check the speed of your internet connection When troubleshooting its useful to understand the speed of your internet connection. Follow this link to run a speed test now The world’s most popular internet speed test with over 5 million tests per day. Global coverage with tests from more than 3,500 servers worldwide. Results you can…
Information about Packet Loss You have been directed to this page because we have identified that your Internet Connection is having Packet Loss issues. Description of Packet Loss When information is traveling back and forth over the internet, it isn’t done in large chunks of information, it is done in tiny little bits of data,…