In an effort to better understand the components of your system, please complete the steps below in order to gather a System Information report and have it sent back to us.
- Click on this link: http://www.belarc.com/products_belarc_advisor
- Click on “Click Here to Download your free copy of Belarc Advisor”
- Save it to your Desktop
- When the download is done, double-click “advisorinstaller.exe” from your desktop to install the Belarc Advisor
- Agree to the terms and then continue through the installation.
- When asked to check for “new Advisor security definitions”, select “No”
- When the report opens up in your browser, click on File > Save As and save it to your desktop and rename it to your FirstnameLastname (Ex: johnsmith.html)