In an effort to better understand the components of your system, please complete the steps below in order to gather a System Information report and have it sent back to us.

1. Click on this link: http://www.belarc.com/products_belarc_advisor
2. Click on “Click Here to Download your free copy of Belarc Advisor”
3. Save it to your Desktop
4. When the download is done, double-click “advisorinstaller.exe” from your desktop to install the Belarc Advisor
5. Agree to the terms and then continue through the installation.
6. When asked to check for “new Advisor security definitions”, select “No”
7. When the report opens up in your browser, click on File > Save As and save it to your desktop and rename it to your FirstnameLastname (Ex: johnsmith.html)