If an employee experiences any technical issues while working from home, they are to immediately alert their TL/Supervisor/Manager for IT @home Escalation Procedures.

Common Tasks

Install all required TeleTech Applications
Removing installed WorkBooth components
Install and Configure Cisco IP Communicator
Install Citrix Receiver
Endpoint Compliance Scanner Never Completes
Endpoint Compliance Scanner Repeated Errors
No SIP Phone Error / How to install your SIP phone
Antispyware Rule Error